Your wellbeing is our priority. Game responsibly and enjoy the entertainment.
Our Commitment to You
At Casino Rocket, we believe that gambling should be an enjoyable form of entertainment. We are committed to promoting responsible gaming and providing a safe environment for all our players. While most people gamble responsibly, we recognise that for some individuals, gambling can become problematic.
We've implemented comprehensive responsible gaming measures, tools, and resources to help you maintain control and ensure your gaming experience remains positive. If you or someone you know is experiencing difficulties with gambling, support is available.
Use these features to manage your gaming activity and stay in control
Set daily, weekly, or monthly deposit limits to control your spending and stay within your budget.
Receive notifications about your playing time to help you maintain healthy gaming habits.
Take a break from gaming with temporary or permanent self-exclusion options available 24/7.
Regular reminders about your session duration and account balance to promote awareness.
Recognise the Warning Signs
It's important to be aware of potential signs that gambling may be becoming a problem. If you recognise any of these behaviours in yourself or others, please seek help:
- •Spending more time or money on gambling than intended
- •Chasing losses or trying to win back lost money
- •Borrowing money or selling possessions to gamble
- •Neglecting work, family, or personal responsibilities
- •Feeling anxious, guilty, or depressed about gambling
- •Lying to others about gambling activities
- •Using gambling to escape problems or negative emotions
- •Having difficulty controlling or stopping gambling
Guidelines for Responsible Gaming
Follow these guidelines to ensure your gaming experience remains safe and enjoyable:
- ✓Set a Budget: Only gamble with money you can afford to lose. Never gamble with money intended for essential expenses.
- ✓Set Time Limits: Decide in advance how much time you'll spend gambling and stick to it.
- ✓Take Regular Breaks: Step away from gaming regularly to maintain perspective and clear thinking.
- ✓Don't Chase Losses: Accept losses as part of the entertainment cost. Never try to win back money you've lost.
- ✓Balance Your Activities: Maintain other interests and hobbies. Gambling should not be your only leisure activity.
- ✓Avoid Gambling When Upset: Never gamble to escape problems, when feeling depressed, or under the influence of alcohol or drugs.
- ✓Keep Perspective: Remember that gambling is entertainment, not a way to make money or solve financial problems.
Get Support Now
If you need help with gambling-related issues, professional support is available 24/7. These organisations provide free, confidential assistance:
Peer support groups across Australia
🌐 gamblersanonymous.org.auUnderage Gaming Prevention
Casino Rocket has a strict policy against underage gambling. All players must be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is greater.
We implement age verification procedures during registration and may request additional identification at any time. We encourage parents and guardians to:
- •Use parental control software to restrict access to gambling websites
- •Keep account credentials secure and away from minors
- •Educate young people about the risks of gambling
- •Report any suspected underage gambling immediately
For more information about our responsible gaming policies or to set up account controls, please contact our support team at support@casinorocket.com